General Troubleshooting guide

[TsunamiGame 0]

Hi game guardian won't work  for me.. I type the number  and It always say 0 results for ever thing i search..

and if i use a script its look like its working but its not.

i use GG in parallel space 

 

[Enyby 3899]

Gathering information about GG errors (#9ggo57t)

Need video and logcat from issue.

[TsunamiGame 0]

so exacly how do i make an logcat??  i see in guide thats there is diffrent

[Enyby 3899]

How to collect logcat (#c1aa00vp)

 

[TsunamiGame 0]

yea thats the same guide as u linked before but i still dont get it do you want me to screen record my logcat or what

[TsunamiGame 0]

Is it this one u talk about or what..

You really need guide for dummies haha

Edited February 6 by TsunamiGame

[Enyby 3899]

You need upload video from screen recorded DURING issue.

AND upload TEXT FILE WITH logcat recorded DURING issue.

If you NOT upload it, then issue not exists for me and conversation over.

If you NOT ABLE do it - stop waste my time.

It is need for you, not for me, so it is not my problem.

[CmP 274]

33 minutes ago, TsunamiGame said:

so exacly how do i make an logcat??

On 5/14/2018 at 6:14 AM, Enyby said:

Start GG, Press "fix it" button, select "record logcat", wait for restart gg, reproduce issue, close gg, sent logcat file to me.

_______________________________________________

added 0 minutes later

Or record logcat via adb.

How to collect logcat (#c1aa00vp)

And send it to me.

 

[TsunamiGame 0]

oww okok well than i get it tnx a lot man

[TsunamiGame 0]

well let see if i did it right than ?? did i? 

i cant upload video here even if i use diffrent recorder  so i upoad it      https://streamable.com/yy6de

 

and i send the logcat here

GG_logcat_v73.4_13913_6.0.1_23.log

Edited February 6 by TsunamiGame

[Enyby 3899]

"Could not open "/proc/pid/maps" file."

if this only for this game:

"Game is protected."

Else:

"Need root to hack this game."

[TsunamiGame 0]

No its on all game i try.

 

Edited February 6 by TsunamiGame

[TsunamiGame 0]

So i need root even if i use parallel?

I That The hole point of use parallel was to have no root..

So if i do same but not on parallel and root my Phone it shuld work ?

Edited February 6 by TsunamiGame

[Enyby 3899]

Because you have bad firmware/device. For others it work without root.

Maybe. IDK.

[SwindLer 0]

hello I'm opening the gangster vegas from the parallel but saying it is halted in parallel

[TsunamiGame 0]

Ok enyby ty for taking the time..

And yea the device i try do it on is not the best so maby thats why..

Cuz its work fine on all my ader devices..

[TsunamiGame 0]

Enyby i rooted my Phone and did it on Phone and it worked all fine..NO problems at all..

Ty Again....and IF u find out why it dident work in parallel ord if you find out a salution plz tell me

[Enyby 3899]

13 hours ago, Enyby said:

Because you have bad firmware/device.

 

[TsunamiGame 0]

Ow ok ok..i dident get what you mean first..but now  i do..haha

Thx mate

[Thunder2906 0]

I have a Galaxy S8 SM-G950F but when I attempt to install parallel space or even the lite version it just comes back with App not installed. I don't want to root this device as it would trip knox and I won't be able to use Samsung pay

[Enyby 3899]

You must delete before play version, as written in message.

[Thunder2906 0]

3 minutes ago, Enyby said:

You must delete before play version, as written in message.

What do u mean by that? I don't have parallel space installed at all rn

[Enyby 3899]

I mean common mistake for many users.

Because you not provide enough info for say exactly anything, I only suppose reason.

Than you need exact error message about reason of reject install.

If possible - collect logcat via adb from PC. Read about that at end of the first post:

How to collect logcat (#c1aa00vp)

Also can be helpful install APK from Lucky Patcher, because it must show error code and detailed message if app not installed.