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Gathering information about GG errors


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  • 3 months later...

Due to the fact that erroneous appeals of the form have become frequent:
"My new version does not work, and the old version worked. In the new version there is an error."

The following is a list of steps you must follow, otherwise your message will be ignored:
1. Try to give root rights to other applications (not GG). Root rights must be issued and operated.

 How to check for root in the terminal emulator
Spoiler

Install Terminal Emulator: Android Terminal Emulator
In the terminal emulator enter su [Enter] id [Enter], and there you should see the grid (and not the dollar) in the invitation and the user root. Example:

u0_a32@android:/ $ su
root@android:/ # id
uid=0(root) gid=0(root)
root@android:/ # 

And this is an example when there is no root:

u0_a32@android:/ $ su
1|u0_a32@android:/ $ id
uid=10032(u0_a32) gid=10032(u0_a32) groups=1015(sdcard_rw),1028(sdcard_r),3003(inet),50032(all_a32)
u0_a32@android:/ $
As you can see, the user is not root and there is a dollar in the prompt.

 

 
If there is no root
So you have problems with the root. Try to rearrange it, change its settings, or roll back to the previous version. Solve these questions in the topic of your root.


2. Install the old version of GG. It must work.

 If it doesn't work
Spoiler

It means the problem is in everything, but not in GG. For example, the cache is damaged Dalvik, errors in the firmware, flew root and so on.
You should solve similar problems in appropriate places (firmware theme, root theme), and not GG theme.

Typical solutions:

  1. Reset cache Dalvik
  2. Turn on or off Magisk Hide, if you have it. Sometimes you need to do this several times.
  3. Rearrange or replace the root

 

 

3. Delete all the versions of GG, and then install the new version of GG clean. It should not work.

 If it works
This problem was temporary, or was related to settings transferred from the old version.


4. Write logcat and video for the old version, and then for the new one.
The actions there must be the same. It is desirable in general on the same process.
For the old version of the error should not be. For the new - it should be.

That's just after all this, you can write here with logs and videos from both versions.

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1 hour ago, thang2000ht2 said:

error; slow scan on honor 4c( android 5.1.1).. vesion vietnam

If you have problems with the GG - create topic on help forum: https://gameguardian.net/forum/forum/14-help/, do not forget to add the necessary data:

1. Logcat shot during the problem. How to collect Logcat:
https://gameguardian.net/forum/topic/7419-how-to-collect-logcat/

2. File /sdcard/Android/data/com.wood.table/files/last_run.log - copyed after exit from GG.

3. File /sdcard/Android/data/com.wood.table/files/crash.log - if exists.

4. The version of Android.

5. Screens with a problem.

6. Screens with the last tab GG after the problem occurred.
 
 
Speed of solution your problem depends on availability of these data!
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11 hours ago, Enyby said:
Nếu bạn có vấn đề với GG - tạo chủ đề trên diễn đàn trợ giúp: https://gameguardian.net/forum/forum/14-help/, đừng quên thêm cần thiết dữ liệu:

1. Logcat bắn trong các vấn đề. Làm thế nào để thu thập


từ GG.

3. Tập /sdcard/Android/data/com.wood.table/files/crash.log - nếu tồn tại.

4. Các phiên bản của Android.

5. Màn hình với một vấn đề.

6. S creens với các tab cuối cùng GG sau khi sự cố xảy ra.
 
 
Tốc độ của vấn đề giải pháp của bạn phụ thuộc vào sự sẵn có của các dữ liệu!

its slow scan. may not find results... version game guardian 8.0.0.. my smartphone: honor 4c android 5.1.1. forward error fix version  from admin.

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20 hours ago, Enyby said:
Nếu bạn có vấn đề với GG - tạo chủ đề trên diễn đàn trợ giúp: https://gameguardian.net/forum/forum/14-help/, đừng quên thêm cần thiết dữ liệu:

1. Logcat bắn trong các vấn đề. Làm thế nào để thu thập


từ GG.

3. Tập /sdcard/Android/data/com.wood.table/files/crash.log - nếu tồn tại.

4. Các phiên bản của Android.

5. Màn hình với một vấn đề.

6. S creens với các tab cuối cùng GG sau khi sự cố xảy ra.
 
 
Tốc độ của vấn đề giải pháp của bạn phụ thuộc vào sự sẵn có của các dữ liệu!

hope admin help

2015-11-16-19-48-59.txt

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Need screenshots of the search results and the information that you are looking for and how.
By the way in the log is already searching, but you did not wait for its completion, and stop recording before. We need a complete log of all time with the search. From the beginning to the end.

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2 minutes ago, Enyby said:

Cần chụp màn hình của các kết quả tìm kiếm và các thông tin bạn đang tìm kiếm và làm thế nào.
Bằng cách này trong nhật ký đã được tìm kiếm, nhưng bạn đã không chờ đợi cho nó hoàn thành, dừng ghi âm trước. Chúng ta cần một cách đầy đủ nhật ký của tất cả các thời gian với tìm kiếm. Từ đầu đến cuối.

it is difficult for me because i am  vietnamese and I understand little English. I write by translate.google.com

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I can not help you. Vietnamese I do not understand. English, too, do not know much. On it I also translate translator.
Find someone who can translate and explain to you.

Looking screenshots. It should be a description of how you are performing a search.
I need a log from the beginning to the end of the execution of the application, not the pieces.

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