It's not that the members aren't helping with basic functions, it's that the information is already provided for MANY of the functions. I can understand the need of clarification or specific application/use.
As for the copy and paste, that's not entirely the problem. If you copy an invalid character, then that's why. I don't ever copy from something that might have hidden or invalid characters. What I do is if it is on a website, I copy, then paste into the address bar. This will show any characters that may be hidden. Then I copy from the address bar and use it from that instead. Copy and paste DOES work. Provide where you are trying to copy from, that might help see where the actual problem is.
And as for Enyby's reply, you have to understand, simply giving the error message and what you did is so little information.
Example: Engine light on car came on, engine is running fine and still there, what's wrong?
He spends a lot of time working on this program and updates it WEEKLY... Literally, every week unless it needs critical update, which updates immediately. You can never provide too much information when it comes to errors/problems... You can provide too little though.