How to collect logcat

[Enyby]

Log files are special files created by the Android system and installed app. They contain important information that can help us identify the cause of the problem you’re experiencing and find out the best solution for you.

 

For most cases you can record logcat inside GG:

Start GG, Press "fix it" button, select "record logcat", wait for restart gg, reproduce issue, close gg, sent logcat file to me.

 

If GG crash or you not able record logcat via GG, or GG not get root, you must use third-party apps for this:

 

You need to record the logcat using any program that can record logcat during the issue.
I mean record logcat! Simple, one moment save of the log is not enough!

All programs require root on Android above 4.1! Therefore, if you do not have root, you can not even try, the log will not contain any useful information!

 

Programs that do not fit exactly, because do not know how to write the log:

• aLogcat
• Syslog
• Ultimate logcat
• Ghost log

 

aLogrec

Spoiler

1. Run.
2. Press on record (Record).
3. Go to the desired application. Reproduce issue / run desired action.
4. Open the curtain, choose aLogrec.
5. You remember the name of the file.
6. Press Stop (Stop).
7. You go for the stored path, find a file, send it to where it is necessary, preferably in the archive.

CatLog

Spoiler

1. Run CatLog.
2. Press the menu button. They choose the Record / Record. A dialog appears select the name of the log. You can rename a file or just click OK. After that you can press the home button. CatLog will continue to record a log in the background.
3. Go to the desired application. Reproduce issue / run desired action.
4. Switch to CatLog, press Menu, select Stop Recording / Stop record. This will be reported to the file name where the log is stored.
5. The resulting log send to whom and where it is necessary. It is desirable in the archive.

Logcat Extreme

Spoiler

1. You run the application.
2. Click on the top left menu.
3. Choose Floating Logcat.
4. Confirm selection.
5. You press the round record button. It should be red.
6. Go to the desired application. Reproduce issue / run desired action.
7. You press the record button again. It should be white.
8. Close the floating window.
9. Open the program again.
10. Go to the section saved logs - Saved Logs.
11. Choose the desired log.
12. Choose to send as an attachment (Send as attachment).
13. You choose what and how to send (or save a log file).

Logcat recorder

Spoiler

1. Run.
2. Put a tick in the recording (Recording).
3. Go to the desired application. Reproduce issue / run desired action.
4. Returns to the log recording application.
5. You remember the name of the file.
6. Recording a record check (Recording).
7. You go for the stored path, find a file, send it to where it is necessary, preferably in the archive.

LogViewer

Spoiler

1. Run.
2. Press the menu button. They choose the Record / Record.
3. Remember the name of the file. Click Record (recording).
4. Go to the desired application. Reproduce issue / run desired action.
5. Switch to log recording application, press Menu, select Stop Recording / Stop record.
6. You go for the stored path, find a file, send it to where it is necessary, preferably in the archive.

LogScript

Spoiler

1. Run.
2. You press the record button in the upper right corner.
3. Choose a place to save.
4. Go to the desired application. Reproduce issue / run desired action.
5. Switch to log recording application, press the button to stop the recording in the top right corner.
6. You go for the stored path, find the file (file name logcat_data.txt), send it to where it is necessary, preferably in the archive.

Logcat Recorder

Spoiler

No guide yet.

Search in similar programs Market
Search in similar programs Market

Programs that do not fit exactly, because do not know how to write the log:

• aLogcat
• Syslog
• Ultimate logcat
• Ghost log

 

Spoiler (If your device freezes or reboots)

If the device hangs or is overloaded, it is necessary to remove a log on the computer by connecting the usb cable device.

1. Open a command prompt.
2. Run the following commands:

Code

c:\adb\adb.exe logcat > c:\adb\logcat.txt

3. Reproduce issue / run desired action.
4. After finishing playback, return to the console, press Ctrl + C, to stop recording.

5. You go for the stored path ( c:\adb\logcat.txt ), find a file, send it to where it is necessary, preferably in the archive.

 

In such cases (hang or overload) is sometimes more useful to log the core system, through the same adb:
1. Open a command prompt.
2. Run the following commands:

Code

c:\adb\adb.exe shell
su
cat /proc/kmsg

3. Reproduce issue / run desired action.
4. Copy the contents of the console in a file (right-click on the title bar - change - mark - highlight the text with the mouse - press of Enter - insert into a text file), and refer the request at the place.

 

Spoiler (via command line / terminal)

If you are a lover hardcore command line, logcat, you can get there.
Open the command line in any way:
From a computer by connecting the device as usb:
Start -> Run -> cmd -> cd /d c:\adb\ -> adb -d shell
On the device, through any terminal, such as:
Android terminal
In the terminal, write:

Code

su
logcat > /sdcard/somefile.txt

/sdcard/somefile.txt Where is the path to the file which will log.
Then we reproduce the error.
After finishing playback, return to the terminal, press Ctrl + C, to stop recording.
Log take away from the specified file to the archive pack and where to send.

 

If you do not have root, then you can get logcat only through adb:
From the computer, connecting the device to usb: (it is assumed that adb.exe you have in the folder c:\adb\)
1. Press Start
2. Choose Run...
3. cmd
4. cd /d c:\adb\
5. adb -d logcat > c:\1.txt
After reproducing the problem, close the console window and take the log from c:\1.txt - sending out who needs and where it is necessary.

[Enyby]

To create a log file on your Android device:

1. Get CatLog – Logcat Reader! from the Play Store.
2. Start the CatLog – Logcat Reader! Application, then press the menu button on your device and tap Record to start recording to the file. If you want - rename the file or just tap OK to confirm. This will create a .txt file and you’ll find it in the catlog folder on your SD card. Then tap home button. The app will continue to run in the background.
3. Start GG and recreate the bug.
4. Open CatLog – Logcat Reader! again, then press the menu button on your device and tap Stop record to stop recording to the file.
5. This is all. File can be found in the catlog folder on your SD card.

[Jokerdavil222]

I do not see where the Home button in the software , help me

 

[Enyby]

Home button on your device. Usually second button from 3 in bottom screen.

[Jokerdavil222]

 

making it out like this ?

[Enyby]

No. It is look like apps button or long press on home button.

[Eventz]

 I just joined this new app how can I download it?

[Enyby]

https://gameguardian.net/forum/topic/15627-how-to-download-gameguardian/?do=findComment&comment=51960

 

[khanhtrang79]

On Thu Jul 28 2016 at 0:35 AM, Enyby said:

You need to record the logcat using any program that can record logcat during the issue.
I mean record logcat! Simple, one moment save of the log is not enough!

All programs require root on Android above 4.1! Therefore, if you do not have root, you can not even try, the log will not contain any useful information!

CatLog

Spoiler

1. Run CatLog.
2. Press the menu button. They choose the Record / Record. A dialog appears select the name of the log. You can rename a file or just click OK. After that you can press the home button. CatLog will continue to record a log in the background.
3. Go to the desired application. Reproduce issue / run desired action.
4. Switch to CatLog, press Menu, select Stop Recording / Stop record. This will be reported to the file name where the log is stored.
5. The resulting log send to whom and where it is necessary. It is desirable in the archive.

Logcat Extreme

Spoiler

1. You run the application.
2. Click on the top left menu.
3. Choose Floating Logcat.
4. Confirm selection.
5. You press the round record button. It should be red.
6. Go to the desired application. Reproduce issue / run desired action.
7. You press the record button again. It should be white.
8. Close the floating window.
9. Open the program again.
10. Go to the section saved logs - Saved Logs.
11. Choose the desired log.
12. Choose to send as an attachment (Send as attachment).
13. You choose what and how to send (or save a log file).

aLogrec

Spoiler

1. Run.
2. Press on record (Record).
3. Go to the desired application. Reproduce issue / run desired action.
4. Open the curtain, choose aLogrec.
5. You remember the name of the file.
6. Press Stop (Stop).
7. You go for the stored path, find a file, send it to where it is necessary, preferably in the archive.

Logcat recorder

Spoiler

1. Run.
2. Put a tick in the recording (Recording).
3. Go to the desired application. Reproduce issue / run desired action.
4. Returns to the log recording application.
5. You remember the name of the file.
6. Recording a record check (Recording).
7. You go for the stored path, find a file, send it to where it is necessary, preferably in the archive.

LogViewer

Spoiler

1. Run.
2. Press the menu button. They choose the Record / Record.
3. Remember the name of the file. Click Record (recording).
4. Go to the desired application. Reproduce issue / run desired action.
5. Switch to log recording application, press Menu, select Stop Recording / Stop record.
6. You go for the stored path, find a file, send it to where it is necessary, preferably in the archive.

LogScript

Spoiler

1. Run.
2. You press the record button in the upper right corner.
3. Choose a place to save.
4. Go to the desired application. Reproduce issue / run desired action.
5. Switch to log recording application, press the button to stop the recording in the top right corner.
6. You go for the stored path, find the file (file name logcat_data.txt), send it to where it is necessary, preferably in the archive.

Logcat Recorder

Spoiler

No guide yet.

Search in similar programs Market
Search in similar programs Market

Programs that do not fit exactly, because do not know how to write the log:

• aLogcat
• Syslog
• Ultimate logcat
• Ghost log

 

Spoiler (If your device freezes or reboots)

If the device hangs or is overloaded, it is necessary to remove a log on the computer by connecting the usb cable device.

1. Open a command prompt.
2. Run the following commands:

Code

c:\adb\adb.exe logcat > c:\adb\logcat.txt

3. Reproduce issue / run desired action.
4. After finishing playback, return to the console, press Ctrl + C, to stop recording.

5. You go for the stored path ( c:\adb\logcat.txt ), find a file, send it to where it is necessary, preferably in the archive.

 

In such cases (hang or overload) is sometimes more useful to log the core system, through the same adb:
1. Open a command prompt.
2. Run the following commands:

Code

c:\adb\adb.exe shell
su
cat /proc/kmsg

3. Reproduce issue / run desired action.
4. Copy the contents of the console in a file (right-click on the title bar - change - mark - highlight the text with the mouse - press of Enter - insert into a text file), and refer the request at the place.

 

Spoiler (via command line / terminal)

If you are a lover hardcore command line, logcat, you can get there.
Open the command line in any way:
From a computer by connecting the device as usb:
Start -> Run -> cmd -> cd /d c:\adb\ -> adb -d shell
On the device, through any terminal, such as:
Android terminal
In the terminal, write:

Code

su
logcat > /sdcard/somefile.txt

/sdcard/somefile.txt Where is the path to the file which will log.
Then we reproduce the error.
After finishing playback, return to the terminal, press Ctrl + C, to stop recording.
Log take away from the specified file to the archive pack and where to send.

 

Thanks you so much. But i don't see menu in my app logcat reader. My device not hang, just game heroes charge hang when i run GG hackspeed. I will find way to record logcat. My devide is galaxy S7 and run android 7.0.

Edited January 16, 2017 by khanhtrang79

[Enyby]

Then use another app.

[khanhtrang79]

New logcat

Log_2017-01-17_09-50-08.txt

[Enyby]

It is Android 7. Speedhack can not work on it.

And I see strange "Permission denied" in log. May be you have problems with root.

 

_______________________________________________

added 1 minute later

Not all games can be speedhacked. Try tune speedhack as described here: https://gameguardian.net/forum/topic/14228-how-to-config-speedhack-how-to-report-a-problem-in-speedhack/

[khanhtrang79]

7 minutes ago, Enyby said:

It is Android 7. Speedhack can not work on it.

And I see strange "Permission denied" in log. May be you have problems with root.

 

_______________________________________________

added 1 minute later

Not all games can be speedhacked. Try tune speedhack as described here: https://gameguardian.net/forum/topic/14228-how-to-config-speedhack-how-to-report-a-problem-in-speedhack/

My device is rooted. I don't know why have this line. My device OTA to android 7, so i can't run hackspeed heroes charge. Did you have any solution for this error. Thanks you.

[Enyby]

Root can be different. On your root not enough right in some cases. It can be cause of some problems.

I do not have any solution.

My advice try another root and/or play with speedhack settings as I mentioned above.

May be you need disable SELinux.

01-17 09:50:43.755  3099  3099 E audit   : type=1400 audit(1484621443.742:2623): avc:  denied  { getattr } for  pid=30650 comm="lib5.so" path="/proc/3029" dev="proc" ino=1032563 scontext=u:r:init:s0 tcontext=u:r:logd:s0 tclass=dir permissive=0 SEPF_SECMOBILE_7.0_0002
01-17 09:50:43.755  3099  3099 E audit   : type=1300 audit(1484621443.742:2623): arch=c00000b7 syscall=79 success=no exit=-13 a0=ffffff9c a1=7fdf7f8c98 a2=7fdf7f7c10 a3=0 items=0 ppid=1412 pid=30650 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=(none) ses=4294967295 comm="lib5.so" exe="/data/app/com.ejocvpcklfdoxtaamcgd-1/lib/arm/lib5.so" subj=u:r:init:s0 key=(null)
01-17 09:50:47.675 30650 30650 E bulldog-daemon: popen fail 'getenforce' 13: Permission denied
01-17 09:50:47.676 30650 30650 E bulldog-daemon: system_ popen 'setenforce 0' 13: Permission denied
01-17 09:50:47.677 30650 30650 E bulldog-daemon: popen fail 'getenforce' 13: Permission denied
01-17 09:50:47.825 30650 30650 E bulldog-daemon: helper popen '/data/app/com.ejocvpcklfdoxtaamcgd-1/lib/arm/lib8.so helper /storage/emulated/legacy/Android/data/com.ejocvpcklfdoxtaamcgd/cache/helper.txt' 13: Permission denied
01-17 09:50:47.828 30650 30650 E bulldog-daemon: helper popen '/data/app/com.ejocvpcklfdoxtaamcgd-1/lib/arm/lib8.so helper /storage/emulated/legacy/Android/data/com.ejocvpcklfdoxtaamcgd/cache/helper.txt' 13: Permission denied
01-17 09:50:48.463  3099  3099 E audit   : type=1400 audit(1484621448.452:2624): avc:  denied  { getattr } for  pid=30650 comm="lib5.so" path="/proc/3029" dev="proc" ino=1032563 scontext=u:r:init:s0 tcontext=u:r:logd:s0 tclass=dir permissive=0 SEPF_SECMOBILE_7.0_0002
01-17 09:50:48.463  3099  3099 E audit   : type=1300 audit(1484621448.452:2624): arch=c00000b7 syscall=79 success=no exit=-13 a0=ffffff9c a1=7fdf7f8c98 a2=7fdf7f7c10 a3=0 items=0 ppid=1412 pid=30650 auid=4294967295 uid=0 gid=0 euid=0 suid=0 fsuid=0 egid=0 sgid=0 fsgid=0 tty=(none) ses=4294967295 comm="lib5.so" exe="/data/app/com.ejocvpcklfdoxtaamcgd-1/lib/arm/lib5.so" subj=u:r:init:s0 key=(null)

 

[khanhtrang79]

Thanks you, i will try.