hey bro hi I'm also on that situation 2days before none of us can help you because it was the crash you might do watch youtube videos of solitude. only one way is go to google manage accounts remove the connection to the game and then go the google game play remove the saved data of the game and and re-login freshly you have restart from the scratch only. this method only for google play login users. i don't know how its works for facebook users, if data deletion is possible on facebook this method itself works